We stand by our products and guarantee your satisfaction when you shop on Orgain.com!
If you are unsatisfied, please submit your return request within 30 business days of receiving your order by completing the form found here.
- We have a hassle free return policy with no extra fees involved (no return shipping or handling fees, we cover the cost).
- We do not refund original shipping charges, if applicable, unless the return was a result of an error.
- We do not offer monetary refunds or replacements for products that were free of charge and not paid for at checkout due to applicable promotions.
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Payment method used to purchase your Orgain.com order: |
If Orgain receives your return request within 30 days of receiving the order, the refund will be returned to: | How long does it take to receive my refund? |
| Credit or debit card | Your credit or debit card used to purchase the order |
Once processed, refunds are sent immediately however banks will take some time to actually process it. A refund can sometimes take up to 10 business days to be credited back (its dependent on the bank). |
| PayPal | Your PayPal account |
Once processed, refunds are sent immediately however banks will take some time to actually process it. A refund can sometimes take up to 10 business days to be credited back (its dependent on the bank). |
| Afterpay | Your credit or debit card used to purchase the order via Afterpay. |
Once processed, the refund will be immediately sent back to Afterpay. Afterpay will process the refund and will show up in your installment payment plan. Your upcoming payments will be cancelled out and any paid payments will be refunded back to the card you paid on. We recommend logging in to check your Afterpay account to verify this and/or contact Afterpay customer support at info@afterpay.com. |