We're so sorry to hear it did not work out! All third party retail brick and mortar or online purchases of Orgain Products (except for purchases from Orgain.com directly) must be returned to the retail location or online store from which they were originally purchased for a refund. Contest winnings cannot be returned, exchanged, or refunded monetarily. We do not offer returns, refunds, exchanges, or replacements for expired product purchased through third party retailer brick and mortar or online purchases.