Sometimes packages may be marked or scanned as “delivered” by FedEx early while on route. Sometimes carriers will leave packages in out of view places to prevent theft.
Please be sure to check all exterior doors, porch, back patio, garage, or other locations where packages could be delivered to such as the front office lobby or apartment leasing office.
If you are unable to locate your order after the second business day, please contact us so we can help look into this, file a lost claim if needed with FedEx, and replace it or refund you. Please let us know your preference.