There are many different reasons why the promo code or discount may not be applying to the order:
- Are you trying to apply more than one promo code?
- Unfortunately, only one promo code can be applied per order.
- Do you have a subscription based items in your cart?
- The majority of our promo codes are applicable to "one-time purchase" items, please refer to the terms of the promotion and ensure you've added the correct type of product eligible for the promotion.
- Is the promo code expired?
- The promo code may be invalid because the promo code is expired. Please refer to the terms of the promotion.
If you are still having trouble, please contact us we can help troubleshoot. Please ensure to provide us with screenshots of all the items in your cart, the error message, and confirm the promo code you are trying to redeem.