To report an issue with an order you received, please visit our chat and follow the steps below:
- Visit Orgain.com and click the chat icon on the bottom left of the screen.
- Navigate to "Track and Manage my Orders"
- Locate the order number, then click "Report Issue"
- Select the topic that best describes your issue. We are happy to help!
We're so sorry for the mispick. Please contact us within 45 days of your order ship date to report any issues. In addition to our chat feature, you can also complete the contact order contact form here. Please include a photo of the incorrect product, confirm the missing product/SKU and let us know if you prefer a replacement or refund.
We'll help make it right as soon as possible!