To initiate a return or exchange, please click here submit your request within 30 days of your order being fulfilled. Returns and exchanges are always free, we cover the cost!
Just a few simple steps to return or exchange:
- To initiate a return or exchange, please click here.
- Once your return is authorized, you'll instantly be emailed step-by-step instructions with a pre-paid return shipping label. Print, pack, and drop it off to the nearest USPS location. We'll take care of the rest!
- If you are exchanging an item, your exchange order will be instantly submitted for processing!
- You may be eligible for Instant Credit, which you can use to place a new order for a different item. You are not obligated to use it and you will be refunded back to the original form of payment as soon as the return is delivered and processed by the warehouse, please click here to learn more.
Please note, we are not responsible for returns without an Orgain provided pre-paid return label.