What happens to my ShakeUp! Reward points when I return items? April 01, 2021 23:33 Updated When items are refunded, the points you earned from that purchase will be deducted from your point balance. Related articles Do my ShakeUp! Rewards points expire? How do I spend or redeem my ShakeUp Reward points? If my membership is cancelled or terminated, what happens to points that I already earned? I performed an action to earn points, but my points aren’t showing up. What is ShakeUp! Rewards?