What happens to my ShakeUp! Reward points when I return items? April 01, 2021 23:33 Updated When items are refunded, the points you earned from that purchase will be deducted from your point balance. Related articles Is the ShakeUp! Rewards program free? How do I earn points in the ShakeUp! Rewards Program? How do I check my points balance to see pointed earned? What products are eligible to earn points? Will I earn points on applicable taxes, shipping, or handling?