We want your ordering experience to go as smoothly as possible. Please keep the following in mind when placing your order.
Production - The pandemic has had implications on production, demand and supply chains, key areas that underpin standard production cycles and processes. With that said, production levels have been lower than normal. Rest assured we are trying our best to keep production high to keep up with the demand.
Inventory - We’re doing our best to keep enough inventory in our warehouse to meet demand. If an item goes out of stock, please sign up to our back-in-stock notification by clicking the “Notify Me When Available” button on the item’s page. You’ll receive an instant notification via email when the item becomes available. Please note this will not hold an item for you, it will only allow us to notify you when it becomes available again.
Fulfillment - Due to the high volume of orders and pandemic implications causing staff shortages with our fulfillment center partner, there still may be delays as our fulfillment center. Orders typically ship out within 2-3 business days but may require an extra 2-3 business days to process. Please keep in mind, orders are fulfilled out of the closest warehouse (east coast or west coast) to help reduce transit times with the carrier.
Shipping - Our carriers, FedEx and USPS are also experiencing record breaking shipment volumes and climate impacts as well which may also cause delays. As soon as your order ships, you will be notified via email. To track your order, please visit: https://orgain.aftership.com/.
In good health,
The Orgain Team