Subscribe & Save

Overview

• How does the Subscribe & Save program work?
• Is there a fee to subscribe to a product?
• How do I Subscribe & Save to a product?
• Can I have multiple subscription orders?
• What type of frequency should I choose?

Account

• How do I login to manage all of my subscription orders?
• When will I be charged and will I be notified?
• Can I update my billing information?
• Can I update my shipping address?
• Can I skip a delivery?
• How do I remove my credit card on file?

Promos & Payments

• What type of payment methods do you accept?
• Can I add a promo code to discount my first subscription order?
• Why is the discount different for my recurring subscription orders?
• When will I be charged and will I be notified?
• How does skipping a delivery affect my billing?

Edits & Cancellations

• How do I edit or change the flavor for my subscription?
• Can I edit my subscription?
• I canceled my subscription, does this cancel the outstanding order?
• Can I cancel my subscription?
• Can I reactivate a cancelled subscription?

Shipping

• Will my subscription order ship for FREE?
• Will I be notified when my subscription order has shipped?